Privacy Policy

Concept Global Trade Limited (CGTL) – Privacy Policy

Effective Date: [01/01/2024]

Thank you for choosing Concept Global Trade Limited (CGTL) and our brand Lovetoy for your adult toys and undergarment needs. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or make purchases from us.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information

• When you create an account, we collect your name, email address, and password.
• When you make a purchase, we collect your shipping address and payment information.
• If you contact our customer support, we may collect additional information to assist you.

b. Non-Personal Information

• We may collect non-personal information such as your IP address, browser type, and device information for analytics purposes.

2. How We Use Your Information

• To process and fulfill your orders.
• To communicate with you about your orders, products, and promotions.
• To improve our website, products, and services based on your feedback and usage patterns.
• To detect and prevent fraud and unauthorized access to our website.

3. Disclosure of Information

• We may share your information with third-party service providers who assist us in operating our website and conducting our business.
• Your information may be disclosed if required by law or in response to a valid legal request.

4. Security

• We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction.
• While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies

• We use cookies and similar technologies to enhance your browsing experience, analyze usage patterns, and personalize content.

6. Your Choices

• You can manage your account information and preferences by logging into your account.
• You can opt-out of promotional communications by following the unsubscribe instructions in the emails you receive.

7. Children’s Privacy

• Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

8. Changes to this Privacy Policy

• We reserve the right to update this Privacy Policy. Any changes will be effective immediately upon posting the updated policy on our website.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at [email protected].

Thank you for trusting Concept Global Trade Limited (CGTL) with your personal information. We are committed to safeguarding your privacy and providing a secure online experience.